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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Z8 G4
Microsoft Windows 10 (64-bit)

Soon after I copied old backups made long ago on my previous PC to my new HP Z8 G4 workstation, HP Sure Sense notified that several suspicious/malicious files were quarantined. I checked and found out that most were old Microsoft Windows 2000 system files e.g. tcpip.sys, winlogon.exe, etc. Other files quarantined included an old version of PsTools.zip (that was available before Microsoft took over PsTools), an old imagedrv.dll that formed part of Nero CD-burning software, etc.

 

Never had those legitimate files been malicious or dangerous in the PC where they were installed. HP Sure Sense seems too suspicious (in my view).

 

All this, in addition to daily repeats of "File Restore Failed" notifications pertaining to Microsoft Edge update files as reported elsewhere in this HP Community Forum.

 

So, what is the position of HP Sure Sense in the field of Cyber protection?

Is it meant to compete with, say, Norton [Internet] Security software packages that I have been using for two decades now?

Is it meant to replace Windows Defender/Microsoft Security Essentials?

Does it cover a different kind or a wider range of vulnerabilities than existing protective software?

 

It is well known that some Cyber protection software packages interfere with each other when installed on the same PC, and require special Exclusions to be defined in each of them to enable stable performance together (e.g. MalwareBytes and Norton software). Does HP recommend that both HP Sure Sense and Norton [Internet] Secuity software packages should be installed on the same HP workstation? What Exclusions are recommended for this situation?

 

Note that I do not intend to uninstall HP Sure Sense; all I want is that HP should clarify what HP Sure Sense is meant to do and ensure that it does not interfere with other legitimate software doing its job.

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