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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-06-2019 02:53 AM

HP Recommended
Product: HP Z32 31.5-inch 4K UHD Display
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Thanks for any help on this. 

 

I have this monitor (HP Z32 31.5-inch 4K UHD Display) connected to (HP ZBook 14u G5 Mobile Workstation) via USB-C.

 

This USB-C SS cable is the one that came with this display. 

 

Intermittently the connection drops for a few seconds. If the signal comes back the power charge to the laptop stops. The only way i have found to get the charge back is to turn the display off and on again via rocker switch.

 

I have updated drivers and firmware on the laptop via HP assistant.  

 

Anyone else having this issue?

Many thanks, Leo.

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