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‎02-09-2021 02:43 PM

HP Recommended
Product: HP t620 Flexible Thin Client
Operating System: Microsoft Windows 7 (64-bit)

Dear Support Community,

 

Recently, we tried to couple the HP t620 tc dual core (Windows 7 Embedded) to a Phillips Multi-Touchdisplay.
Due to the incompatibility of the 'Touch' function with the Windows 7 Embedded OS, we changed the OS on the HP t620 tc to Windows 7 Professional during a clean installation. This solved the 'Touch-function' - incompatibility, but new issues arised. 
Despite the fact that the touch function is now operational, we now cannot rotate the screen orientation to Portrait mode - which is essential for our publicity purposes (this was, however, possible on the initial Windows 7 Embedded system). The usual approach (Ctrl+Alt+Right Arrow) does not function. Also, if we navigatie to Control Panel -> Display -> Screen Resolution, the 'Screen Orientation' option is not shown.

 

Upon navigating to Device Manager, the display adaptor is denoted as 'Standard vga graphics adapter'.

 

From the HP product website (https://support.hp.com/us-en/drivers/selfservice/hp-t620-flexible-thin-client/5404706), I checked the available drivers. Unfortunately, no driver for Windows 7 Professional is available. I did try to install the Driver-Chipset and Driver-Graphics for Windows Embedded 7P (64 bit), but this didn't solved the problem. (Upon installing the Network Drivers, I was able to get the LAN network connection functioning). I did also install AMD Catalyst Control Center and Radeon Software Adrenalin 2020, but again, we remained unable to change the screen orientation.

 

Could you give me any advice towards a possible solution?

 

Thanks in advance!

 

 

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