• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-07-2020 01:22 PM

HP Recommended
Product: Z8 G4 - Z3Z16AV
Operating System: Microsoft Windows 10 (64-bit)

I have just bought a lovely HP Z8 G4 workstation that came with a NVMe adapter in the "personality slot" (?) with a 480GB drive in it.

 

I've removed a nearly-new Sabrent 2TB Rocket NVMe drive from my old machine, and installed it in the G4 tower.  I used all anti-static precautions, and seated the heatsink properly, of course.

 

Initially, it worked just fine.  However, just one day later, the drive has disappeared completely.  I've removed it and put it back in the original PC and it's not visible there, either.

 

At the risk of sounding stupid, those drive slots aren't 'non-standard' in any way, are they?  They don't require HP-specific parts, do they?

 

Thank you!

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.