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‎06-07-2020 08:03 PM - edited ‎06-07-2020 08:10 PM

HP Recommended
Product: Hp elite 8200 sff
Operating System: Microsoft Windows 10 (64-bit)

my hp elite has a few issues

 

1. even though i have 8 gb ram in my pc it only shows 4 gb (it gave me the 164 memory error one time and even if i reseat or shuffle the ram it still shows 4 gb ram)

 

2. it randomly shuts down without warning one second im doing whatever and the next second i loose power, this happens every 30 minutes or so

 

3. when it does randomly shuts down and i press the power button to turn it on it turns on for a second then turns off, this happens for a few times then it finally boots properly (this only happens sometimes, most of the time it boots up normally)

 

 

i made sure that the cpu or the gpu wasn't the problem by running cinebench r20 and the heaven benchmark 2 times each and the pc didn't shut down while those were happening 

 

 

how do i fix these issues

 

 

 

specs:

intel core i5 2400

 

8gb ram (but only 4 is shown)

 

msi gt 1030 passive cooled

 

1tb hdd

 

120 gb ssd

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