• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-26-2018 08:17 PM

HP Recommended
Product: HP Pavilion Elite m9480be
Operating System: Microsoft Windows 10 (64-bit)

Hi, I need help to solve an issue I have with my LSI 1394 OHCI Compliant Host Controller.

 

I noticed an exclamation mark in Device Manager next to my 1394 Host Controller and despite turning 1394 off in my BIOS it keeps coming back. I've also tried to disable and uninstall this device in Device Manager, with the same result, and when I try to update it I get an error (see screenshots below).

 

First screenshot, 1394 disabled in BIOS (American Megatrends 5.43).

 

Screenshot BIOS.png

 

Second screenshot, 1394 exclamation mark in Device Manager.

 

1394.png

 

Third screenshot, error Code 10, Device doesn't start, STATUS_DEVICE_POWER_FAILLURE.

 

1394a.png

 

The following screenshot is taken when trying to update 1394 mannually  and selecting LSI 1394 [...]

 

1394b.png

 

My final screenshot is another error message.

Translated from Dutch it says, A problem occurred installing driver files for your device.

Driver files have been found but an error occurred trying to install them.

 

1394c.png

 

Device doesn't start (Code 10).

If you know who the manufacturer is of your device, you can visit their website support section to check if there are device driver updates available.

---------------------------------------------------------------------------------------------------------------

 

PS I wasn't even aware of what a 1394 Host Controller is until I read about it today. Apparently it used for various applications and hardware, like printers, camera's and external hard drives. I use all of those. Not every day. I connect my external drive to make backups, once in while, and connect my smartphone to my pc to upload the battery or transfer a few pictures. When I'm done i usually unplug them,  and after rebooting my system the error is then gone from Device Manager.

 

Don't know what the cause is. 

My PC is up-to-date (OS, Drivers, important software) and otherwise i don't experience problems.

 

Tho I find it peculiar to see an error in Device Manager when that particular device is deliberately turned off in my BIOS. And before you ask, yes when I turn 1394 On in my BIOS I experience the same issue...

 

Hopefully there' someone reading this cry for help and can offer me adequate assistance.

 

Thanks in advance, regards Carlo.

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.