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‎11-12-2020 09:58 AM - edited ‎11-12-2020 09:58 AM

HP Recommended
Product: EliteOne 800 G2
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I installed the Kingston Q500 240GB SSD in the SATA bay where the spun drive was originally located. When installing Windows, the Drive was not detected.  I searched HP.com and several other sites and tried all suggestions found, but nothing worked.  I confirmed that the SATA/PWR connector was properly seated in the new drive, while doing this I noticed that there is a second drive bay in the upper left section of the chassis.  I installed the SSD in that SATA bay and the system recognized the drive WITHOUT any settings modifications or updates on all the remaining 800 G2s that I have.  Try this before racking your brain.

 

Be well,

Vec

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