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‎11-26-2017 03:38 AM - last edited on ‎11-26-2017 06:24 PM by Retired

HP Recommended

Same problem here. Really frustrating. In log you can see that display adapter has been updated couple of days ago:

 

Microsoft-Windows-UserPnp, 23.11.2017 23:05:00
 c0317757.inf_amd64_a192d50878626f1e\c0317757.inf
      <DriverName>c0317757.inf_amd64_a192d50878626f1e\c0317757.inf</DriverName>
      <DriverVersion>22.19.128.0</DriverVersion>
      <DriverProvider>Advanced Micro Devices, Inc.</DriverProvider>
      <DeviceInstanceID>PCI\VEN_1002&amp;DEV_9612&amp;SUBSYS_2A8E103C&amp;REV_00  etc.

 

After that update resolution has  changed and you can't change it back - BAD!

I tried to remove drivers and install again, but it did not work - SAD!

 

HP must fix this problem ASAP - this computer is useless at this moment.

 

Best regards,

 

Miska

 

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