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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-22-2019 03:46 PM

HP Recommended
Product: HP 285 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi, I'm having a problem with a HP 285 G3 MicroTower, with AMD Ryzen 3 2200G with Radeon Vega Graphics, connecting to a projector via VGA. 

 

If I connect the Desktop to a monitor via HDMI, it displays fine. 

If I then connect to the projector via VGA, I get no output on the projector. The Desktop detects no 2nd monitor. 

 

If I disconnect the HDMI cable, and connect just the Desktop and projector via VGA, and reboot, I get the splash screen, but no display in Windows itself.

 

If I download the latest AMD display driver (not the latest one as displayed on the HP site for the product) then the projector is detected; however only with a 640x480 resolution.

 

Connecting to monitor via HDMI is fine, but I need to be able to make use of VGA too, and this just doesn't seem possible. 

Common problem by the looks of it too:

https://www.google.co.uk/search?ei=0GDYXcyTDJP4gQaesbPgAw&q=Ryzen+3+2200g+vga+problem&oq=Ryzen+3+220...

 

Please advise. 

 

 

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