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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-15-2020 11:06 AM

HP Recommended
Product: Hp 24ea 23.8 IPS Display
Operating System: macOS 10.15 Catalina

I'm currently connecting a Playstation 2 to this monitor via a component to HDMI converter. The monitor shows me the video source (PS2) but after a few seconds a window pops up saying that the Input signal is out of range even though it's working. 

 

It states Current mode: H=16.2 kHz V = 60Hz

Change Mode to: 1920 x 1080 60Hz

 

The problem is, the monitor is already set to 1920 x 1080 with 60Hz. The gameplay works and shows up but because of this error, the monitor automatically kicks me out to another input after showing this error for 30 seconds. 

 

In the monitor's menu, there's no "Mode" or resolution option to double-check nor does the instruction manual go into any type of depth on how to change or modes. It only states that I can create a manual resolution if I want. 

 

This is very annoying considering I can see the PS2 gameplay but the monitor doesn't stay on the input. How can I resolve this issue? 

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