• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Microsoft Windows Server 2019
HP EliteDesk 800 G2 TWR - Core i5-6500 - 16GB RAM - 256GB SSD EB016542 (L1G077AV)

 

Folks - all of a sudden, I got a Smart 301 error as attached and tried samsung magician & crystaldiskinfo and both showed samsung drive was healthy. I even re-seated the SATA cables. What else can I troubleshoot to fix this? I'm afraid I may lose the HDD on this critical system but the two utilities state it's healthy

 

Thanks20200620 samsung hdd fail.PNGsamsung magician-1.PNGsamsung magician-2.PNG

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.