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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-10-2018 11:49 PM

HP Recommended
Product: 23-S010
Operating System: Microsoft Windows 10 (64-bit)
After a full day of troubleshooting, backups and installing, my Sprout (23-S010) touchpad functions after months of not being recognized by Windows 10.
The Sprout Workspace operates nearly seamlessly with the marketplace not functional (perhaps due to HP decision).
What I did:
Full backup then a factory recovery to Windows 8.1.
Update the Sprout Workspace and other updates.
Using a USB with the latest Windows 10 build (1803), performed an in place upgrade to Windows 10.
Once complete, launched the Sprout Workspace and watched how everything worked (touchmat included).
It’s now fully operational

Let me know if this helps you 🙂
Sent from somewhere in Arizona!!

If I have helped you, be sure to marking my answer as solved.
And feel free to send me some kudos!!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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