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‎03-29-2021 12:28 AM - edited ‎03-29-2021 12:35 AM

HP Recommended
Product: t420
Operating System: Linux

Hi 

 

Hi 

 

I had upgraded a couple of t420 to ThinPRO 7.1 SP 12 (Ubuntu based) with Citrix Workspace App 2012 because we needed HDX optimised Teams on Citrix, our farm is 1912 CU2 LTSR. This is actually working great, but on upgraded thin client the Citrix session ocassionally stops working. Only mouse is moving, but the session does not respong on mouse clicks and the keyboard it not working as well. But the session on the server is running properly, the clock is changing. The user has to hold the power button, start the TC again and connect to the same session.
This issue is just on the upgraded TCs.

I tried everything possible, differrent Workspace version (2006, 2010), changing Workspace configuration, even BIOS update but nothing helps. Did you hear about such issue and eventually got it resolved?



I tried everything possible, differrent Workspace version, changing Workspace configuration, even BIOS update but nothing helps. Did you hear about such issue and eventually got it resolved?

Many thanks.

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