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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-04-2018 11:55 PM

HP Recommended
Product: HP 285 G2 Microtower PC
Operating System: Microsoft Windows 10 (64-bit)

Windows 10 1709 (16299.64)
BIOS Version/Date AMI A0.13 24/07/2017

I appear to be going around in a circle with this.  I have identified the correct TPM firmware update, and yet it requires a TPM Owner Password.  I cannot find the accurate answer on this, but it seems Windows 10 1709 does not retain the TPM Owner Password.

Where is the problem?  Windows 10 1709 or the TPM firmware?

Can anybody assist in directing me to where I can resolve this, please?

Source:        Microsoft-Windows-TPM-WMI
Event ID:      1794
The Trusted Platform Module (TPM) firmware on this PC has a known security problem. Please contact your PC manufacturer to find out if an update is available.

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