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‎05-07-2021 07:39 AM

HP Recommended
Product: AZ226AV-aba , model 600-1105xt, touchsmart 600
Operating System: Microsoft Windows 10 (64-bit)

Not sure how this was resolved but issue resolved itself. After the update to win 10 . I  experienced 90 + CPU utilization and hundreds of page faults/sec. The page faults were for ekrn.exe & HPKEYBOARDx.exe.

HPKBOARDx.exe was using 30+% of the CPU. I did several restarts and same symptoms. Left the system unused for 12 Hrs and now the symptoms are gone. HPKEYBOARDx.exe  now uses  on occasion  ~1% of CPU and all page faulting has stopped.  I did run HP Support assistant performance & maintenance not sure if it resolved this.  Passing along this may help others.

 

 

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