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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-15-2017 03:47 PM

HP Recommended
Product: Sprout 23s-010
Operating System: Microsoft Windows 10 (64-bit)

Windows offered me an upgrade this morning, that turned out to be the Fall Creators Update.  Unfortunately, it seems to have shut off all the Sprout Services and Sprout support generally.

 

As I noted before, I had trouble installing the SP79019 update earlier:

 

https://h30434.www3.hp.com/t5/Sprout-by-HP/Another-failing-update/td-p/6023351

 

Looking around the Sprout downloads page at https://support.hp.com/us-en/drivers/selfservice/sprout-by-hp/7471144 , I found "Sprout Maintenance", which ran successfully but didn't fix anything.

 

There is also a "Sprout Pro Workspace Update", but since the Sprout 23s-010 isn't a Sprout Pro (so far as I know), I'm cautious.  Is that a wise installation or is it in the wrong place?

 

Thanks,

Simon

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