• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-31-2019 11:20 AM

HP Recommended
Product: Z620 Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone

My Z620 failed to update the BIOS to version 3.96 (frezee @ 99% on write step), and the result is that now is bricked...

No screen, no boot and fans that ramp at 100% after about 30 seconds.

 

I have tried the "E15 Crisis recovery" procedure described in the this topic 

 

https://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/Crisis-Recovery-Ju...

 

with no luck...

 

- Unplugged WKS from AC

- Performed CMOS Reset

- Moved the P1 "password reset" Green Jumper 

- Moved the E15 switch from pins 2-3 to 1-2

- Removed all extra hardware (2nd CPU, RAM, ecc)

- Plugged a 1Gb FAT32 USB drive in the first USB port

- Insert AC Cord

- Power ON

 

The problem is that diagnosis led do not start to blink red and i get no beeps from internal speaker.

Just a solid blue light led and fans at 100% after 30 seconds of activity.

 

Do I miss anything?

How long should I wait before the PC led will start to blink red?

 

Thanks to anyone that will try to help

============================
My z620: 2x E5-2690 @2.90GHz, 96GB DDR3-1600 PC3L-12800R ECC, SAPPHIRE NITRO+ Radeon RX 580 8 GB GDDR5, 2x SAMSUNG EVO 840 256Gb RAID 1, ASUS XONAR D1
============================
My z600: 2x X5675 @3.06GHz, 48GB DDR3-1333 PC3L-10600R ECC, NVIDIA QUADRO NVS295, 2x 300GB WDC SAS RAID1
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.