• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-26-2017 05:29 AM

HP Recommended
Product: HP Z840
Operating System: Microsoft Windows 10 (64-bit)

Hope you’re well

 

Our team are having an issue setting up a P6000/P2000 combination in a HP Z840

 

With the cards configured in these slots:

 

1 – HDMI (Decklink daughterboard)

2 – Blackmagic Decklink

3 – Myricom 10GbE

4 – NVidia P2000

5 – HP ThunderBolt

6 - NVidia P6000

 

We are receiving this fatal error when working in DaVinci Resolve

 

928 – Fatal PCIe error
PCIe error detected

Surprise link down error on Slot 6

Gferrsts: 0x100 Xpuncerrsts: 0x0 Uncerrsts: 0x20

Press enter to continue.

 

Do you have any advice or could point us in the direction of someone who could offer advice? We have tried slowing the slot speed down to Gen2 but the error is still showing up

 

Unfortunately, we have to use slot 5 for the thunderbolt, which is limiting our configuration options. We are about to try the P6000 in a different x16 slot

 

The P2000 is being used for GUI, the P6000 just for processing

 

Cheers

 

Jamie

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.