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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-14-2021 11:32 AM

HP Recommended
Product: Zbook Power G7
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a brand new ZBook Power G7, when I plug my external monitor into the HDMI port, nothing is displayed on the monitor.

 

The laptop seems to detect that there is an external monitor plugged in, it shows up in display settings and shows the correct make and model of monitor when I go into Advanced Display Settings. It's also set to the correct resolution and refresh rate for the monitor. Monitor still works fine with my old laptop (exact same settings).

 

I don't have another monitor to try, but I tried plugging the ZBook into the HDMI port of my TV and it was exactly the same - detected an external display, but there's nothing appearing on the screen.

 

Any ideas?

 

Thanks

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