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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-17-2020 03:20 AM

HP Recommended
Product: HP 250 G5 Note
Operating System: Microsoft Windows 10 (64-bit)

The intel ptt ek recertification service is continually taking up signifacnt high usage of the CPU which results in the fan kicking in.

I have tryed the Intel site and the driver software update has not resolved.

I have done a complete factory reset and again the Intel is using the CPU.

 

Can you advise on how to resolve as I do not want to update the BIOS as of yet.

 

Thank you

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