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- some usb devices are not working in my desktop please help !...

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10-10-2019 10:13 AM - edited 10-10-2019 02:49 PM
Hi everyone, i noticed a problem with my desktop computer, i don't know if it hardware or a software one .
the problem is some usb devices couldn't install it's own driver automatically when you plug them in, for example : a usb receiver and a tablet drawing that i've bought from aliexpress, but the thing that makes me confused is that they are working perfectly in my laptop "win7 64" , and the tablet worked in the first time when i plug in the desktop but after a minute it's stopped working!!.
notice:"in bios mode tablet turn light on, it turns off after windows welcome appears "
solutions i tried :
-update drive from device manager
-check all usb port enabled in bios
-downloaded intel management engine
-tried all usb port front and back ones
my desktop computer info :
Please help me i'm really confused ,should i update my bios or change my motherboard or what, any suggestions please !!
😩😩
