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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2021 03:19 AM

HP Recommended
Product: HP Bluetooth Headset 500
Operating System: Microsoft Windows 10 (64-bit)

I recently purchased 2 HP Bluetooth Headset 500.  I also purchased a Bluetooth 5.0 USB key, since the primary computer did not have Bluetooth.  Current computer is a recent i7 with latest Win10 updates.

 

The documentation is useless for someone who has never used Bluetooth

 

I figured out how to get connected and use the headset instead of the speakers.  I figured out how to (more easily?) switch between the headset and speakers.  Here's what I have to do:

1) the Bluetooth USB key is Not installed. -- the speakers work.

2) To turn on the headset and turn OFF the speakers, I plug in the USB key and Press-and-hold the ON button on the headset until the white light starts to flash.  The order in which I do this doesn't seem to matter.  After a few seconds, Windows switches over to the headset and turns off the speakers.

3) To turn ON the speakers and turn the headset OFF, the most reliable way I have found is to just unplug the USB key.  You cannot do it by pressing and holding the headset button for a LOOONG time.  This seems stupid.

4) If the headset is connected and operating for a long time (about 5 hours), it seems to just shut off.  Nothing in the datasheet about that either.  Not even close to the 20 hours claimed, if it is a question of how loud they are used (not that loud...).

 

But I had to find this out by lots of trial-and-error -- NOTHING in the datasheet.

 

Are there any easier ways to use these headsets (especially for my wife, who HATES technology).

 

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