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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-13-2021 01:33 AM

HP Recommended
Product: Reverb G2
Operating System: Microsoft Windows 10 (64-bit)

I just upgraded my system to a Z590 motherboard and now I'm getting the dreaded 1-4 Error!!

 

Things I've tried to fix it;

Uninstall and reinstall WMR

Updated bios for motherboard (MSI MEG ACE Z590)

Used EVERY USB socket on the board including the USB C plug in the front of the chassis

Plugged main monitor into DP sockets using HDMI to DP adaptor and plugged into video card (MSI RTX 3090 Gaming X Trio)

Plugged main monitor into HDMI port on video card

This is a brand new, fresh install of Windows

 

Guess I'm calling HP to get my replacement cable. Surely they'd tested for this before we got here.

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