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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-28-2021 07:52 AM

HP Recommended
Product: Reverb G2
Operating System: Microsoft Windows 10 (64-bit)

Hello HP community,

 

Today I have woken up to the surpirse that my Reverb G2 VR is not powering up anymore. I received it 1 week and a half ago and was working perfectly. Ive tryed every troubleshooting hint Ive seen.

The bricks light does not light up anymore when pluigged in to the USB-C, on the other hand when plugged in to USB-A adapter it lights up but still no power to the headset.

 

What should I do apart from contacting HP support? Are there any steps I can follow to troubleshoot further?

 

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