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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Toshiba XG5-P 2TB
Microsoft Windows 10 (64-bit)

I have four NVME m.2 drives Toshiba XG5-P 2TB  KXG50PNV2T04

Current Firmware: AFHA4101

HP P/N: 934103-001

PSID: 7X1GYS2T JCW3VV20 UPWSSGQ7 TSWJ9ZY5

S/N [edit]

 

When drives are in the system they work fine, it looks like that. Speeds are good as advertise but problem and instability comes after reboot or shutdown.

2TB XG5-P is not recognizable by the Windows 10 OS any more. I found workaround for this by going to device manager > show hidden devices > nvme m.2 drives & controllers are there.

Than each one of them gets uninstalled from the list of devices; after that goes system reboot and they show up again in the device manager accessible and visible in Disk Management.

 

Drives were also tested in Freenas 11.1 U7, they show up but after reboot or shutdown they go away. Need several reboots and they will show up again.

 

My assumption is that the firmware AFHA4101 is old and not ideal, noticed on DELL support page newer FW > Version AFDA4105, A00 18 Feb 2020

 

Windows drivers are not available ether on HP or Toshiba support, Windows default drivers are from 2006 believe it or not.
There are only XG5 driver for Win7 and Server 2008 on HP support page.

 

Did anyone experienced same issues with these drives, any location for new firmware on HP support? The only one I can find is update for XG5 older one and for smaller drives in size.

 

Thanks in advance!

 

Best,

 

Bogdan

 

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