• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
8570w
Microsoft Windows 7 (64-bit)

Hi I have a problem with my EliteBook 8570w screen.

So recently I have replaced the regular fhd screen with a DreamColor (of the previous 8560w) I moved the entire top cover (screen + laptop cover) vice versa. It fitted perfectly and also the connectors on the motheboard. The regular screen is working great on the 8560w but I have some issues with the DreamColor on the 8570w..!

 

Here are the issues: I must turn on/off the laptop 5 times for the screen eventually to turn on completely!
First, second and third bootup it will go on black screen (with back light on for a couple of seconds) and then completely turns off (no back light nothing). At the fourth time it will turn on and see Windows logo for a second but then it turns off completely again and fifth time it will finally completely turns on! (All these times windows is booted just the screen is off!)

 

After 5 times I have noticed when I turn it off and immediatly back on it will go on right away! After aprox. an half hour being shut down it will go back to the previous 5 times needed to boot up.. It's like some internal BIOS/motherboard battery was ''remembering the screen'' before it's drained or something.. So I wonder do DreamColor notebooks have a special BIOS drivers (not from the HP driver site) if so where can I find it? Please can you help me out with this issue? Thanks.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.