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- 8570w DreamColor screen issues.

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02-11-2017 11:01 AM - edited 02-11-2017 11:50 AM
Hi I have a problem with my EliteBook 8570w screen.
So recently I have replaced the regular fhd screen with a DreamColor (of the previous 8560w) I moved the entire top cover (screen + laptop cover) vice versa. It fitted perfectly and also the connectors on the motheboard. The regular screen is working great on the 8560w but I have some issues with the DreamColor on the 8570w..!
Here are the issues: I must turn on/off the laptop 5 times for the screen eventually to turn on completely!
First, second and third bootup it will go on black screen (with back light on for a couple of seconds) and then completely turns off (no back light nothing). At the fourth time it will turn on and see Windows logo for a second but then it turns off completely again and fifth time it will finally completely turns on! (All these times windows is booted just the screen is off!)
After 5 times I have noticed when I turn it off and immediatly back on it will go on right away! After aprox. an half hour being shut down it will go back to the previous 5 times needed to boot up.. It's like some internal BIOS/motherboard battery was ''remembering the screen'' before it's drained or something.. So I wonder do DreamColor notebooks have a special BIOS drivers (not from the HP driver site) if so where can I find it? Please can you help me out with this issue? Thanks.
