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‎04-24-2021 02:21 PM - edited ‎04-25-2021 02:45 PM

HP Recommended
Product: ENVY 15-ep0700nz
Operating System: Microsoft Windows 10 (64-bit)

The process HPCC.Bg.BackgroundApp, which is a component of HP Command Center according to Windows task manager (also the exe file itself is in HPThermalControl folder), would constantly write to my disk (5-10MB/s) when HP Command Center is in the background. I've bought this laptop for about 1.5 months and the amount of total write to my SSD is already 20TB. 

 

I also see a thread on reddit  which the OP has the same problem with his/her laptop and this process write about 3TB/day to his/her SSD. Therefore, I just want to ask what the main purpose for this process is, and whether HP Command Center would still work if this process were killed. Thank you.

 

HPCommandCenter.png

 

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I tried to restart the HP command center, unplug/plug/restart the laptop for several times to see if this would still happen. It seems that whether this process read/write to disk would be depend on the status of the system, but not depend on HP command center. For 20-30% of the time, this process would not read/write to the disk at all, but in other circumstances if I kill the process and restart HP Command Center again, it would still read/write to my disk. 

 

Also the reddit thread mentioned that this could be related with the Optane drive. But as my configuration comes with no Optane, I cannot test this.

 

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