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‎03-21-2021 02:35 AM

HP Recommended
Product: ENVY-15-As101ng
Operating System: Microsoft Windows 10 (64-bit)

Hello, I'm really mad, I had to re-set up my notebook after a HD crash and now I have to face this annoying error that the bigger button and the smaller button are without function.

I have already uninstalled the keyboard in device manager and then restarted - no effect.

I've downloaded "HP Wireless Button Driver (Windows 10v1803)", but the installation is not running. It is truly a nerve that HP still does not provide a viable solution to this problem

And support is no longer available after my warranty has expired.

Before they had such a solution to fix the problem. I would have expected a decent company to provide a viable solution after more than 3 years of annoyance.

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