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‎10-27-2020 10:32 PM - edited ‎10-27-2020 10:40 PM

HP Recommended
Product: HP ProBook 450 G6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Problem description: After running HP hardware diagnostic tool, error displays indicating that the IRQ test is "FAILED"

 

Troubleshooting steps made:

Check for windows updates.

Uninstall and re-install Realtek PCIe Family Controller driver.

Update the said driver.

Moreover, both LAN and WLAN connections are working. Only the IRQ test results failed after running the HP hardware diagnostic tool as shown attached image below.image.pngimg1.jpgimage1.png

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