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‎05-20-2018 01:47 PM

HP Recommended
Product: HP Pavilion x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

I have four sets of headphones two just audio headphones and two audio/microphone headphones. Both the combination headphones work (although generally cant be used as are broken in other ways) and neither of the audio headphones are even recognised as being in the jack (although work on other devices). I'm just so confused with what's going on. 

  

I've updated my drivers and run a troubleshoot along with everything applicable on the 'Resolving Headphones and Headset Problems'  on the HP website and was just wondering if anyone had any other ideas?? 

 

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