• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-28-2019 11:49 AM

HP Recommended
Product: HP ProBook 4730s
Operating System: Microsoft Windows 7 (64-bit)

Hi!

 

I have an HP Probook 4730s, running Windows 7

 

When booting up the computer, the: Starting Windows logo appears for a second, then freezes, and a BSOD screen appears, with a: " BIOS is not fully ACPI compliant" error.

 

I have already tried all the options of the F8 menu, such as Repair computer, Safe mode...

 

I have also tried updating to the latest version of BIOS (found on the HP software and drivers page), using a USB. But when I insert the USB into the "broken" computer, the message: "The system bios update failed, continue to startup  (with a 15 sec countdown timer)" appears.

 

I have also tried reinstalling Windows with a CD, but sadly the same situation happens.

The black and white  screen and loading bar saying: "Windows is loading files" appears, and the second it advances to the: "Starting Windows" screen, it again shows the BSOD with the same error.

 

If you know anything about this situation, please reply.

 

Thanks in advance!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.