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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-17-2018 05:44 AM

HP Recommended
Product: 4545s
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

I am trying to update the BIOS via HP Support Assistant, hpqFlash64.exe and via USB drive but during the boot, none of these options have not taken me to BIOS update directly. Operating system is always starting. Even then when I have set USB drive as the first boot option via BIOS settings.

 

I can start the BIOS update only when I choose "HpBiosUpdate.efi" via boot option "select EFI" or similar. Then I choose USB drive, search .efi file and after selecting this, I can get to BIOS update. After clicking "apply the update now", BIOS update is requesting a BIOS admin password from me. I have inserted the password by which I access BIOS as an admin but BIOS update says that this is the wrong password although I can access the BIOS settings with this password without problems.

 

What caind of password BIOS update needs if it thinks that the right BIOS password (by which I can enter BIOS settings fine) is wrong?

 

Best Regards,

Olav

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