• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi All,

 

OS Version: Windows 10 20H2 19042.985

Intel® HD Graphics 4600 : Version: 10.18.15.4248 (6/29/2015)
NVIDIA GeForce GT 740M : Version: 24.21.13.9836 (6/24/2018)

 

When I try to access the Performance Tab in Task Manager, I get the BSOD with SYSTEM_SERVICE_EXCEPTION error.

There are a few blogs pinning this error to the Nvidia Graphics driver not being updated.

Not sure what the correct course of action should be here.

 

Any assistance in this regard is appreciated.

 

Please note: I have no issues with this error in my day-to-day task, as it only occurs when I try to access the Performance Tab in Task Manager. But it bothers me to know that something in my laptop is wrong and needs to be fixed.

 

Thanks,
Sushant Wanjari.

I hope you and your family are safe in these testing times.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.