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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-23-2021 12:40 AM

HP Recommended
Product: Pavillion 15-dw3008ne
Operating System: Microsoft Windows 10 (64-bit)

Hello

I bought a new HP laptop few weeks ago, but I'm always getting the BSOD with Watchdog violation error.

The BSOD appears mostly after opening Task Manager and click on Network column in the Performance tab.

I tried almost everything to solve this problem but nothing worked.

- I reinstalled all drivers from HP website, from Microsoft update, from 3rd parity software ... no success.

- I clean reinstalled Nvidia driver with DDU and with clean install from the Nvidia installer ... also no success.

- I disabled the discrete GPU from device manager, Update the BIOS, return to a previous version of BIOS and Nvidia driver .. and the problem keeps popup.

- Also I clean install windows many times but the problem persists.

- The maintenance company said that they didn't figure out the problem and they didn't have the BSOD during their tests !

Some distinct symptom is the fan is a bit loud before the BSOD, and after recovering from it, and the fan becomes a little bit wheezy, is it normal for a new 11th Gen laptop ?

I uploaded log files for the system created by V2 log collector , generated Dump files and WhoCrashed Report.

Please How can I fix this problem, the laptop is new and didn't use it formally yet

 

https://drive.google.com/file/d/1-J1k3ylWLMyE1PeC3JhEocsuk6le53w3/view?usp=drivesdk

 

https://drive.google.com/file/d/1-HoaG7SHvNP21LRpfaGknJUEM2QXqVsJ/view?usp=drivesdk

Thank you

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