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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-10-2018 04:11 PM

HP Recommended
Product: ProBook 4540s
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Let me start with the following statement: ProBook 4540s is great laptop destroyed recently by bad firmware updates and ALSO driver support. Let me remind you that ProBook series is a class of busniess grade products from which I have 2 expectations: to be reliable and have a decent support for newer operating systems like Windows 10.

 

The bad:

 

The F67 BIOS update relesed by HP a few months ago has a problem which I didn't experinced by previous system firmware (F66 or F64): sometimes the laptop boots sometimes doesn't. Turn on, the fan spins 1.5 seconds, turn off, sometimes tries to turn on again but sometimes not, taking out the RAM seems to fix it but after a second startup the problem is back.  The thing is that I tried testing every RAM module and they are just fine (using HP's own UEFI Diagnostic Tool)...

 

To make the whole situation even nastier, the BIOS version can't be rolled back using HP UEFI Diagnostic Tool (says bad signature file from USB). I did make the USB with the included utlity from the F66 update package. 

 

So, HP engineers if you are reading this, please give me a way to roll back the BIOS or release a newer version !!!

 

The ugly:

 

This laptop has drivers which dates back all the way to 2015 that's almost 3 years ago !!! I know that I can download the latest from Realtek, Intel etc.. but those are generic drivers not made by HP !!! So this can be fixed too with a little effort. Should I remind you that HP Mobile Data Protection Sensor is still in the device manager and says that there is no compatibile driver ? That's just sucks and represents how bad driver support is for this notebook.

 

After 5 years of using this laptop I still love the keyboard, the somewhat decent screen and the good build quality but if I want a complete experience I need the software part too to be great or decent at least !

 

HP, please if you can, help me at least with the bad stuff !

 

THANK YOU

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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