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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-18-2020 05:22 PM

HP Recommended
Product: HP Notebook - 15-bs132nr
Operating System: Microsoft Windows 10 (64-bit)

Hello, just recently my HP laptop has started to lose battery quicker than normal, such as shutting down at like 40% before it could even prompt a low battery pop-up or locking randomly. I went to calibrate my battery through the HP support assistant, but the calibration would not work.

 

For this reason, I tried calibrating through HP Diagnostics, but everytime I did that it would cancel and not calibrate, so I tried doing it the manual version or through the 2-4 calibration technique, but none of these worked. I tried the 2-4 hour calibration and it said it passed and calibrated, but when I went to use my laptop, it did not calibrate. I was just wondering how I could calibrate my laptop now that all these steps have not worked, or if I should redo some of these steps to calibrate it.

 

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