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‎08-12-2021 01:54 AM - last edited on ‎08-12-2021 11:29 AM by Retired

HP Recommended
Product: HP Notebook - 15-ay009tx
Operating System: Microsoft Windows 10 (64-bit)

My HP Notebook - 15-ay009tx battery test suggests me to do battery calibration with message "The battery is functioning correctly, but it needs to be calibrated. You will experience shorter battery life between charges if the battery is not calibrated."

 

I tried to manually calibrate with suggestions on HP website by doing Shutdown-Restart-F2-Components Test- Memory-Extensive Test-Loop until Error. 

 

However while calibration is at 4-5% the laptop shuts down and the process is incomplete.(I start the process by full charging my battery to about 100% and battery is just an year old).

 

What should i do now? Please help.

 

Here are other info from my battery test.

  • Warranty Type: 1
  • Cycle count: 240 / 300
  • Manufacturer: 13142
  • Battery Age: 1 Year
  • Serial Number: [Personal Information Removed]
  • Temperature: 34 °C
  • Current: 0 mA
  •  
  • Terminal Voltage: 16706 mV
  • Design Voltage: 14600 mV
  • AC Power: Yes
  • CT Number: N/A
  • Design Capacity: 32 WHr
  • Full Charge Capacity: 20 WHr (63%)
  • Remaining Capacity: 20 WHr
Category:
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