• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-06-2019 09:50 PM

HP Recommended
Product: HP Envy 17T-S100
Operating System: Microsoft Windows 10 (64-bit)

I need some help with my battery issue.  Out of nowhere my laptop tells me my battery is functioning below the recommended level.  So I go looking for a replacement.  I use the model number off my battery to look.  I found plenty of batteries that looks like mine but thats as far as it goes.  First all of the same they are for 15" laptops when mine is a 17".  Second the specs aren't the same.  My current battery is 14.6V 2850mAh and all the replacements I could find are 14.8 2200mAh.  I assume it will work but I would like one with the same amps as the original.  If i go with smaller amps then wouldn't that cut down on how long it will last unplugged and also if I am puttiing a load on it could it overheat?  Any help or advice would be great.  One more thing is Support Assistant keeps coming up with an unknown error and won't give me any info when checking the battery.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.