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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-17-2017 04:00 PM

HP Recommended
Product: Probook 6560b
Operating System: Microsoft Windows 7 (64-bit)

I have a HP Probook 6560b. Formatted hardrive, fresh install of Windows 7 Professional, SP1.  All Microsoft updates applied. Laptop does not recoginize installed battery. Laptop will not power on without being plugged into 120v power adapater. I have installed the following HP drivers. Ran HP Support assistant.

Can someone direct me to some possible drivers to address this issue? And it may be the battery is a total dead brick. I just got the laptop, don't know history. Thanks, I appreciate any assistance.

sp52647
SP52717
SP54317
SP54548
sp54906
SP56103
SP56849
SP56988
SP57556
SP57821
SP58582
SP58782
sp59202
SP60095
SP60504
SP60769
SP60775
sp60858
sp61783
SP64144
SP64287
SP64730
SP64933
SP66062
sp66111
SP66584
sp68201
sp68380

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