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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-10-2021 07:34 AM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (64-bit)

I have a 3 month old Envy x360 and the HP Support Assistant is telling me that my battery needs calibration.  I have already run through the HP PC Hardware Diagnostics battery calibration twice and also attempted to manually calibrate the battery but it is still giving me the same message.  My laptop is only 3 months old so I'm really hoping the battery is not defective as I use this PC for work and can't be without it.

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