• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-01-2020 10:52 AM

HP Recommended
Product: HP Envy x360 15-cn000x
Operating System: Microsoft Windows 10 (64-bit)

A few months ago I noticed that the battery in my laptop was discharging by 5% to 7% an hour while the laptop is turned off, which wasn't the case before. I didn't pay much attention as the battery was already quite bad and about to be replaced.

 

So right now my laptop has a brand new original battery, but the same issue occurs. I've turned off fast startup, reinstalled Microsoft battery drivers, tested the battery (passed).

 

I'm starting to think that the issue was brought with either one of the latest BIOS updates (around summer), or recent Windows updates, as like I said, this wasn't the case before June, even with the old battery.

 

Is there anything I can do to stop the battery from discharging while the laptop is turned off? Just today I turned the laptop off with the battery fully charged, and found the battery at 94% only an hour later!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.