• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-03-2021 09:57 AM

HP Recommended
Product: Pavillion 15-cs0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

So recently I've been having this problem with my battery, where it will never fully charges and stops on random values. I've had this laptop for around 3 years now and I've always been careful to not leave the battery plugged in when it reaches full or almost full, never leave it plugged in at night when I turn it off.

 

First it stopped around 70%, then I tried unplugging it and waiting a while then plugging it again, got to around 80% and stopped. For a few weeks now it has been fluctuating between values and as I'm typing this the battery stopped at 48%, yeserday it only got to 32%. I also don't get the not charging message even though it's plugged in as I saw other users get.

 

 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.