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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-04-2017 04:27 PM

HP Recommended
Product: HP Z Book 15

Came back to my laptop after it had been sitting idle with the cover open for a few hours and found that the screen would not respond to the keyboard.  Did a "restart" and left it while it processed the restart.  

 

Came back to a black screen, LED @ power adapter plugin glows, on/off power button LED glows, power LED on front edge glows, AC Adaptor/Battery LED on front edge is flashing.   The power adapter and connections all seem okay. 

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