• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-24-2021 06:45 AM - edited ‎02-24-2021 07:56 AM

HP Recommended
Product: HP Envy 15-K202NL
Operating System: Microsoft Windows 10 (64-bit)

Hi, my laptop has been really slow for the last 2 years. I tried formatting and reinstalling OS, installing on SSD and so on, but nothing changed.

Today i decided to update my bios using the hp tool. After starting the process the pc freezed and powered off. Now when i try to power on the laptop i have black screen and can do nothing.

 

I've already tried:

 

-reset cmos

-win + B/V and power on

-using a usb to flash bios using the same key combination as above.

 

Nothing worked. That's a way to recover my laptop or i'm forced to reprogram the BIOS eprom straight from the chip?

 

thanks.

 

edit: caps lock double blinks, (blink blink pause)

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.