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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-05-2021 04:25 AM

HP Recommended
Product: EP Envy M6 1279EL
Operating System: Microsoft Windows 10 (64-bit)

Hi, when I turn on my notebook the screen remains black after the message "Press ESC to enter setup Menu". In other words, this black screen anticipates also the HP logo. This problem is not constant; for example, this morning I turned on my notebook a lot of time but I've always seen this black screen. After that, I tried again to turn on my notebook and the HP's logo was appeared with the "loading" bar, taking a bit time to do the loading. After that the operating system was correctly loaded.
Someone can help me to understand where is the problem? I work a lot with my notebook and I'am worried if it could be damaged.
Thanks you for your attention.

Regards.

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