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- Bluetooth Device Discovery Not Working

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05-23-2020 04:44 AM
Hi,
My Laptop Bluetooth device when enabled doesn't discover any Bluetooth device around. Please can someone review the below setup details and provide help at the earliest. Thanks in advance.
In Device Manager I see the following setup
Under Bluetooth Icon
- Bluetooth Device (RFCOMM Protocol TDI)
Properties - > General
Device Status : This device is working properly
Device Type : Bluetooth
Manufacturer : Microsoft
Location: on Qualcomm Atheros AR3012 Bluetooth 4.0 Adapter
Properties - > Driver
Driver Provider : Microsoft
Driver Date : 6/21/2006
Driver Version: 10.0.18362.1
Properties - > Details
Hardware Ids : BTH\MS_RFCOMM
- Microsoft Bluetooth Enumerator
Properties - > General
Device Status : This device is working properly
Device Type : Bluetooth
Manufacturer : Microsoft
Location: on Qualcomm Atheros AR3012 Bluetooth 4.0 Adapter
Properties - > Driver
Driver Provider : Microsoft
Driver Date : 6/21/2006
Driver Version: 10.0.18362.693
Properties - > Details
Hardware Ids : BTH\MS_BTHBRB
- Qualcomm Atheros AR3012 Bluetooth 4.0 Adapter
Properties - > General
Device Status : This device is working properly
Device Type : Bluetooth
Manufacturer : Qualcomm Atheros Communications
Location: Port_#0004.Hub_#0003
Properties->Advanced
Manufacturer Id : 69
Firmware Version : HCI 5.258 / LMP 6.1
Properties - > Driver
Driver Provider : Qualcomm Atheros Communications
Driver Date : 9/3/2019
Driver Version : 10.0.3.22
Properties - > Details
Hardware Ids : USB\VID_0CF3&PID_311D&REV_0001
USB\VID_0CF3&PID_311D
Under Network Adapters Icon
- Bluetooth Device (Personal Area Network)
Properties - > General
Device Status : This device is working properly
Device Type : Network Adapters
Manufacturer : Microsoft
Location: on Qualcomm Atheros AR3012 Bluetooth 4.0 Adapter
Properties - > Driver
Driver Provider : Microsoft
Driver Date : 6/21/2006
Driver Version : 10.0.18362.1
Properties - > Details
Hardware Ids : BTH\MS_BTHPAN
