• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-25-2018 09:53 AM

HP Recommended
Product: HP Dv6t
Operating System: Microsoft Windows 10 (64-bit)
Product Name: HP 620
Operating System: Microsoft Windows 10 (64-bit)
 
Recently I connected my bluetooth headset for charging and it installed the bluetooth driver and after that I am unable to use my laptop bluetooth.
 
I tried to install below two driver 
sp51607.exe
sp52533.exe
 
And keep on getting "Bluetooth hardware must be switched on to run this setup package" and I dont see an option to turn this on on bluetooth setting page. However I am able to see it in device manager.
 
Can anyone help me?
 
 
HP_Bluetooth_dv6t.png
 
 
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.