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‎02-14-2019 01:33 AM - edited ‎02-14-2019 01:43 AM

HP Recommended
Product: HP EliteBook 840 G3 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

I recently bought a pair of Bose QC35 headphones,and I hear a buzzing when I listen to music or talk on the phone on the headphone
-If I connect the headphones to the phone I have no problems, it sounds good (Samsung Galaxy S7 Edge)
-If I connect a Bluetooth adapter to my laptop and then connect the headphones to the adapter, it sounds good.
-If I connect the headphones directly to the laptop's bluetooth, it does not sound good at all.
I first got in touch with Bose, and they assured me it is the laptop driver problem, and not the headphone.

I hope I can connect the headphones directly to the laptop without an adapter with your help, with clear sound.

Thank you very much,
Kalman

 

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