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HP Recommended
probook 5310m
Microsoft Windows 7 (64-bit)

Hello. Try to connect the pc with a bluetooth speaker. Despite the fact that the pc see the device, it seems the pc cannot get the driver. also the HP un2420 Mobile Broadband Module seems is missing. Mention that i coneccted the blouetooth device very easy on another pc and on my phone, as well. Also the device is working well with HP 5310m but only wired.  

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