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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-19-2021 01:42 PM

HP Recommended
Product: Elitebook 840

Hi there.

 

  I am having trouble getting my computer to run the 4 in1 key for thermal tests. I have UEFI bios version 1.6.1.0 which only allows me to access hard-drive and memory tests. When I try to boot from the pend rive I get a message saying that "UEFI hardware diagnostics are supported, press escape and f2" however this does not allow me to access the updated tests. I have tried 2 different pen drives formatted in fat-32. Any advice would be a great help.  Thanks in advance.

 

Tom

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